Before the installation is scheduled
The first stage is understanding the roof and agreeing on the work. Share your concerns and records, review the assessment, and ask for the proposed scope in writing. Confirm product selections, exclusions, payment terms, and the method for handling hidden conditions. Ask who coordinates permits and any community review. Request a project schedule that identifies dependencies rather than treating an estimated start date as a guarantee.
Prepare for the work at your home
Talk through vehicle access, material delivery, debris equipment, pets, and household routines. Ask where you can safely enter and leave while work is underway. Identify landscaping, exterior fixtures, or other areas you want included in the pre-work discussion. Confirm the person you should contact and how you will hear about progress.
- What needs my approval before materials are ordered?
- What could change the planned start or completion?
- How are findings after removal photographed and priced?
- How will the property be managed if work pauses?
Close the project with records and questions resolved
Ask for an explanation of completed work and a ground-level walkthrough of the property. Review any open items, cleanup concerns, and the status of required inspections. Confirm which warranty documents and registration records you should receive, along with care information for the installed products. Keep the agreement, approved changes, photographs, and completion paperwork together. A clear sequence helps you plan; the actual duration should come from the contractor’s current schedule and the conditions of your project.
What changes when the roof comes off?
Replacement is an opportunity to evaluate the complete assembly. The proposal should distinguish the visible roof covering from the underlayment, deck work, flashing, ventilation and cleanup. Those details explain what you are buying more clearly than the shingle brand alone.
When the existing roof is removed
The condition beneath the covering becomes easier to evaluate. Ask how any damaged decking will be photographed and priced, and what approval is required before the scope changes. Keep an agreed unit price or written change process alongside the base proposal.
Read the supporting guidance: TAMKO application instructions and warranty documents
