Share what you have noticed and ask for an assessment.
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Locally ownedDeBary, Florida · since 2020In-house crewOur own W-2 installersFree roof assessmentsWritten options, no pressureTell the team where you see a leak or visible damage and when it appeared. Save any photos you already have and note previous repairs. Avoid climbing onto a damaged roof.
Ask for a clear description of the roof findings and proposed construction work. Direct policy and coverage questions to your insurer or an appropriately licensed professional.
After a storm, begin with observations you can make safely from inside or from the ground. Record where you see water or visible damage and when you first noticed it. Roof findings, construction recommendations and insurance coverage are separate questions that should be documented separately.
Read the supporting guidance: IBHS: roof weathering and maintenance
Stay off the roof. Keep clear of damaged structures, electrical hazards and visibly sagging ceilings. Use emergency services when there is immediate danger. A roof photo is not worth entering an unsafe area or attempting a temporary repair yourself.
Describe active leaks, affected rooms and visible exterior changes. Share photos you already have, earlier roof records and the approximate timing of the event. Ask about current availability and temporary protection separately from the permanent repair scope.
Ask for the location, observed condition and proposed work to be explained together. Keep construction documentation and direct policy questions to your insurer or appropriately licensed representative. Do not treat a website checklist as a coverage decision.
Check what you have prepared. Download the list to bring to your roofing conversation.
Read them before you call. Ask us anything you read there, and we will answer it straight.
Choosing a roofer is a big decision. My goal is to make it easier to understand what is happening on your roof, what your options are, and why we are recommending a particular approach.Justin Coltharp Founder and owner, Pinnacle Roofing Group · DeBary, FL Meet Justin →
Tell us what’s happening. Start with a roof assessment.